Great customer service goes beyond fixing a computer or handing out discounts. Treat your employees as your first customer Great customer service and experience starts with those delivering it:
She manages our locations, acts as our Human Resource Manager and serves as our Chief Financial Officer, directly responsible for a variety of Administrative and Financial functions. Tricia has been a member of our Board of Directors since and more recently has been named a Partner of our Company.
Ryan Boston Senior Vice President National Sales Before joining Xperience Marketing, Ryan worked for a large food manufacturer as the Director of Business Development responsible for national growth and management of large national accounts, including broker teams.
As an Analyst and Sales Representative with multiple Fortune companies, Ryan has a successful and consistent track record of growth. He brings six years of Wholesale Club experience, working directly with the spectrum of Costco regions, both nationally and internationally.
He credits his passion for food combined with his focus on relationship building for his continued success in the food industry. His unique skill set and experience makes him an invaluable asset to both our clients and our customers.
Billy Oxford Vice President of Sales Northwest Arkansas Before joining Xperience Marketing, Billy has 28 years of experience in grocery sales and has worked the last seven years as a National Account Manager for two major food companies.
He brings extensive hands-on knowledge in account and customer relations. His key skills are cultivating and nurturing long-term relationships with buyers.
Katie Grant Senior Project Manager Katie comes from an extensive marketing, sales, and product development background where she created and managed highly perishable consumer goods for foodservice customers around the globe.
Katie uses her passion and thoroughness in her role at Xperience Marketing to manage supplier relations and oversee projects from ideation to a finished product on the shelf. Her understanding of supply chain management, procurement and production operations makes Katie a valuable asset to our team.
Prior to Xperience Marketing, Inc. Misty Webb Sales Support Strategic Development Misty joins Xperience Marketing with more than 18 years of experience in the industry and is very results driven.
A team player who always goes above and beyond to get the job done, she excels at managing key accounts and building strong working relationships.
She then crossed over to the supplier world where she began acquiring knowledge as a Retail Link and Sales Analyst specialist. Trudy uses that knowledge in her role at Xperience Marketing to extract data from the system and create extensive sales reports for our Customers to view, monitor, and build their business.
He is a goal oriented professional with a strong background in Customer Service. He is a natural problem solver who is motivated and focused to obtain information to improve reporting on a daily basis for our clients and Customers alike.
His work ethic and professionalism are exceptional. Tremendous growth is available when Suppliers adapt to these unique conditions.Customer experience mapping is a special strategic methodology we use for evaluating our clients audiences at a deep level and then turning those insights into experience design that leads them to take specific actions or come to specific conclusions that benefit the brand in some way.
Insight and inspiration to challenge your thinking and innovate your marketing. Topics will include UX, video storytelling, keys to marketing innovation & more. The takeover is complete: The customer is in control and customer experience now reigns supreme over the business universe.
A whirlwind of global forces has propelled us to this place. Experiential Marketing. Experiential marketing is a form of advertising that focuses primarily on helping consumers experience a brand. While traditional advertising (radio, print, television) verbally and visually communicates the brand and product benefits, experiential marketing tries to immerse the consumers within the product by engaging .
Engagement marketing, sometimes called "'Guerella Marketing " "experiential marketing", "event marketing", Thus, the online experience must emphasize an emotional appeal to the consumer in order to build purchase intention.
A model to create high impact virtual customer experience has been developed by the management consultancy.
The marketing world uses marketing automation, email marketing, salesforce/CRM. You may not have experience using them, but that doesn’t mean you .